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Together We Care

General Assessment:  

 

Prior to delivering any of our services we will give out assessment form or sending one of our managers to the site for comprehensive assessment and likewise Moving and Handling Assessment with the aim to identify potential risk at the site and evaluate the level of the delegates.

 

All home staffs are trained and experienced to deliver good and excellent services to all home service users.

 

We strive to give our contractors, service users valued services in line with the CQC standards.

 

Our staffs are trained regularly and are DBS checked.

 

We always appreciate when home service users give us feedback on all our services and staffs.

Staff:

 

We have experienced trained Care Assistants and support workers. Our good work is transformed by our good working team. A good worker has a good as a professional caring approach and an ability to relate to people from a variety of backgrounds also has patience and a good sense of humour are also important.

People we support:

 

We work with people (known as clients) in their own homes, in sheltered housing at day centres or places like nursing home and care home. Our exact duties/role is depending on the nature of the contract and service required.

 

Our services include:

  1. Getting to know clients, their interest snd their needs

  2. Helping clients with daily personal care such as washing, dressing, using the toilet and feeding.

  3. Carring out general tasks such as housework, laundry and shopping.

  4. Helping families get used to new caring responsabilitities.

  5. Working with other health and social care professionals to provide individual care and development plans.

  6. Helping to organise leisure activities.

  7. Going with clients to and from a residential home (for example young people who go to a local college, daycentre or shopping).

  8. 24 hours emergency responses available.

Care: 

we will always aim to provide perfect high-quality service that exceeds the reasonable expectations of our service users. We enjoy supporting people and want to make a difference in their lives. We support people with their daily activities and we work with children, people with physical, learning disabilities, older people and families.

We provide you with person-center care and we are trustworthy, compassionate and friendly. Our trained and experienced staff will come to your home to offer you a range of services aimed to support you with your needs.

Our service includes:

Personal Care:

  • Assist out of bed whether independently or by use of mobility equipment

  • Washing & dressing

  • Assist with breakfast

  • Toiletry

  • Prompt to administrate medication

  • Bed Making

  • Shaving and oral care

Sitting Service

  • Recovery from hospital

  • Living care services 24-hour care service

Domestic Services

​We are a domiciliary care agency and we give the best possible services to our service users who are vulnerable adults living in the community.

We always support or assist from morning personal care to the last hour of the day to put our clients to bed.

Other services

Service Available for:

 

  1. Young adult

  2. Adult

  3. People with physical disability

  4. People with learning disabilitiy

  5. Mental Health problem

  6. Aids/HIV

  7. Terminally ill people

Nursing/Care homes/School: 

 

We have trained and experienced staffs that are specially trained for such places. We have staffs that are specially trained for every place as a training provider, our staff will always make him/herself available to clean all the assigned places within the contracts and all the residents room staff toilets and they will use their professional experience to deliver the best services, always caring out floor disinfected.

Feedback on our service:

 

We are happy with our service to our clients however on occassions we may to do something wrong or may do something right. 

We love feedback either positive or negative please leave a comment in our interactive feedback form.